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Titanic Precautions

Many movies have been made about the customers? Sam Walton, the founder of
tragic story of the Titanic. Arrogance Wal Mart, said that the most important
and ignorance was definitely present person to an organization can be the one
during its maiden voyage, which was who greets that customers. Too many
Titanic's last voyage.Many warnings were companies don't even realize just how
given, but unfortunately, the warnings MUCH each person represents their
were not taken seriously. On April 14th, company!There is WAY too much competition
1912 Titanic received six warnings that in the marketplace NOT to heed warnings.
icebergs were present in their perimeter. Industries like telecom, automobile,
On the night of April 14th, Titanic office supplies, soft drinks, and
struck an iceberg and ultimately sank to restaurant industries, just to name a
the bottom of the Atlantic Ocean.For few, had better take warnings seriously.
other entities, what happened to the Some companies might not get the luxury
Titanic does NOT have to happen to them. of six warnings that the Titanic got.
Many have learned from the mistakes that Sometimes, only one warning can break a
Titanic had made.There are several company. That's why companies that DO
examples that follow and form a parallel encourage, and take seriously, customer
to what happened to Titanic and how an feedback are invaluable and can be a gold
entity can learn from Titanic's mine.6. The Titanic only had white flare
mistakes.1. The Titanic only had 16 guns to signal for help.Red is the
lifeboats, which was not nearly enough to standard color for a flare gun used to
save everyone on the ship.Only about 60% signal for help. When the Titanic was
of the entire lifeboats' capacity was sinking, white flare guns were shot off
utilized! Does your company have a from the ship. One or two ships many
disaster plan in place? Are your miles away say the white flares, but did
computers, especially your servers, being not interpret the white flares as warning
backed up on a regular basis? Many messages.Does your entity use the proper
servers are now being backed up on a means of communication? Is it ensured
daily basis and sometimes on an hourly that all of the parties involved
basis.When I was working at a Helpdesk, completely understand what the other
one of our afternoon gals was named the parties are saying? Many groups within
"Backup Queen" because she took EVERY an organization speak entirely different
major server backup VERY seriously. The languages. Sales, technology and
company was very lucky to have the management translations may as similar to
"Backup Queen" because there were several translating three different foreign
instances where our most critical server languages.7. Bruce Ismay, the president
had crashed and lost information. of White Star, pressured Captain Smith
Fortunately, information restoration was into unrealistic and dangerous
quick and painless due to the machine goals.Ismay wanted the Titanic to arrive
being backed up on a regular basis.We in New York on Tuesday, April 16th. In
were very lucky to have someone who took order to meet this goal, the ship would
the initiative to handle the server have to travel at full speed a majority
backups. Is your company that lucky? of the time. The coercion from Ismay
Yes, doing backups can be VERY turned out to be dangerous due to the
unexciting. However, losing valuable ship's demise.Ismay's level was similar
data can be very exciting, but in a to a CEO's level. Is your company's CEO
negative way.2. The crewmen in the and the rest of the management staff
lookout tower, or the "crow's nest," were setting realistic goals? Are your
not issued binoculars to better search managers providing bilateral
for icebergs.Employees were not given the communication? Feedback is vital to any
proper tools to use to do their job. Is company's survival because many managers
your company using the right software for are not involved in day-to-day
the job? Are you saving money on activities.8. The two wireless operators'
upgrading your operating system and priorities were not focused on the ship's
software, but are losing customers? If priorities.Many of the aristocrats in
you are losing customers, you're NOT first class passage had paid both
really saving any money at all.The right operators bonuses to wire messages to New
equipment can range from the very basic, York. One of the Titanic's operators
such as issuing headphones that are told another ship to "shut up" after
compatible with the phone system to being given another iceberg warning. It
customer service representatives, to was a powerful rebuke that may have cost
ensuring that a backup generator can thousands of lives.Is your customer
adequately run due to a power outage.3. service department doing all it can to
Titanic had a total of 16 watertight retain and acquire it customers? A
compartments. Initially, it sounded polite and knowledgeable customer service
fine, but unfortunately, each compartment representative can save the company
did not hold water on its own. Every thousands of dollars and maybe more! I
compartment was similar to an ice cube have had the fortunate experience of
tray. When one compartment overflowed, dealing with many great customer service
water flowed into the next compartment. representatives. I have told many of the
Each compartment did not completely seal rep's supervisors that I really
off water on its own.Does your company appreciated their help as well and that
have a good disaster recovery plan in they are lucky to have such great rep's
place? If a flood or a fire struck the on their team.9. The Titanic's steel
premises, would you be able to resume construction was never tested in cold
business operations in a matter of days temperature.The steel that made up ocean
or would it take a matter of months?Is liners in the early 20th Century was
your information that you have on site brittle to begin with. Unfortunately,
being sent off site so you CAN have the steel was never stress-tested to
another place to access your valuable determine what stress levels the
information?4. The Titanic was going at structure could endure.Is adequate
full speed at night in iceberg-infested testing being done on your company's
waters.Are your machines at your business products? Are your prototypes up to the
running at 100% capacity on a continuous challenges of customers' demands? Are an
basis? How much is downtime costing you automobile company's crash tests being
when those machines need to be fixed? utilized to the fullest extent?North
Are you REALLY saving money by not buying Notes is a writing and researching
more machinery? Does the cost of more company, which primarily helps writers
machinery outweigh the cost of your gain focus, motivation, remove mental
present machines' downtime?5. The Titanic blocks that help to unblock the writing
did not heed to the many iceberg process. EVERYONE who writes has been
warnings.Titanic received six iceberg stuck at some point in his or her career.
warnings on the day it sank! Is your You do not have to accept these
sales force, customer service department mind-boggling roadblocks!
and/or helpdesk REALLY listening to your




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